IT Staff

Biñan, Philippines

Job Summary

IT Staff to provide day-to-day technical support for our employees. This role is ideal for fresh graduates or individuals eager to start a career in IT. The successful candidate will assist users with technical issues, maintain IT equipment, and support daily IT operations while learning from the Lead Infra Ops.

Problem solving
Analytical
Communication
Organized
Independent

Responsibilities

  • Provide first-level technical support for hardware, software, and network-related issues.
  • Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT equipment.
  • Assist users with Windows and Microsoft Office application concerns.
  • Set up workstations for new employees.
  • Perform routine maintenance on computers and IT equipment.
  • Maintain accurate inventory of IT assets and equipment.
  • Document technical issues and their resolutions.
  • Escalate complex technical issues to the Lead Infra Ops.
  • Assist in maintaining a reliable and efficient IT environment.
  • Perform other IT-related tasks as assigned.

Must Have

  • Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or equivalent
  • Fresh graduates are welcome to apply.
  • Basic knowledge of computer hardware, windows operating systems, and networking is an advantage.
  • Positive attitude with a strong willingness to provide excellent user support.
  • Willing to learn and be trained.

What We Offer

At Kaertech, we invest in our people. Here is what you can expect when you join our team.

Flexible Work Schedule
Health, Life & Accident Insurance
Leave Benefits
Shuttle Service & Free Parking
Clothing, Laundry, Rice & Medical Allowance
Trainings
Christmas Package
Years of Service Incentive
Retirement Program